We aim to despatch most orders the same day or the next working day. You should receive your order two working days from despatch.
Smaller items such as leather journals, take 2-4 working days to arrive.
If you need your order in a hurry or guaranteed within 3 days, we strongly recommend you use our UK Next Day Guaranteed Delivery service. If you opted for our UK Next Day Guaranteed Delivery service and ordered before 2 pm Monday to Friday your order will arrive the next working day.
A signature will be required on delivery of your order.
Your order will be sent via courier (UPS/DPD/DHL). Your bag can take up to a week to be delivered after dispatch. Please contact us at firstname.lastname@example.org if you would like to know the estimated delivery date or to obtain a tracking number.
There may be additional charges for delivery to some remote areas/regions in some countries.
If you are ordering for delivery to an EU country* you will be required to pay VAT and any applicable duties and a processing fee to the courier/postal service before they deliver your order.
VAT will be around 20% but could vary depending on the country's rate, our leather goods are duty-free and the customs processing fee is approximately £12 for most of our bags. The processing fee may vary depending on the value of the order and the courier/postal service used. For more information please get in touch. *EU countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden
Orders placed from outside the EU/EEA may be subject to taxes and duty on arrival at the destination country. The price quoted on our site does not include these charges.
For more information visit our Delivery Page under Customer Services.