Careers

Want to come and work with us at Scaramanga?


We are a small Scottish company that has grown in just 10 years from Carl, our Founder, selling satchels from his dining room into what Scaramanga is today - a lifestyle brand designing and handcrafting classic leather bags and sourcing unique vintage furniture. We are now a passionate team of 10 ridiculously good looking people, who stress-eat chocolate and genuinely enjoy what we do and who we work for.

Team Scaramanga


What makes us unique? We love what we do!


We all wish mini eggs were sold year-round and we can all do one another's job. Yep, Dee, the Op's Manager, has packed a chest of drawers on a pallet and Graeme the Warehouse Manager has answered the phone... once, and we're really sorry to the person who was on the other end.

But more than that our Carl, 10 years later, still travels to different corners of the world to source the most beautiful original pieces and treasures that we get to adore for a short time before they're sold. Everything is handmade and original, and each bag or purse that we sell is made with amazing craftsmanship and a history of its own. This means a lot to us and we hope it means something to you as well.

We are always keen to hear from people with talent and often have posts available in customer service and despatch, particularly in the run-up to Christmas. So please email us on sales@scaramangashop.co.uk with a covering letter and your CV. We look forward to hearing from you! 

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Current Positions 

Customer Service and Sales Assistant

Great with people and love vintage furniture and leather bags and accessories? Then come and join us at Scaramanga in a new permanent full-time role. We are growing and could do with some extra help.

Scaramanga was founded in June 2006 and pioneered bringing back the iconic vintage leather satchel as a fashion accessory. Today Scaramanga has become known as a worldwide brand selling leather bags and antique and vintage furniture and interiors.

We are currently looking for a full-time experienced and enthusiastic Customer Service and Sales Assistant to join our team. You will play a key part in creating an enjoyable and easy shopping experience for our retail and wholesale Customers, managing our customer orders, as well as dealing with all our online and in-store customer enquiries.

Responsibilities:

  • Ensure the smooth running of the online and store by processing and packing online orders, and keeping customers up to date with their orders.
  • Ensure the smooth running of the online and store by processing and packing online orders, and keeping customers up to date with their orders.
  • Responding to customer service enquiries in store, via email, phone or live chat.
  • Managing customer refunds, exchanges and complaints in line with policies.
  • Receiving deliveries, unpacking and re-stocking or storing stock.
  • Assisting with regular stock checks.
  • Keep the shop and warehouse clean and tidy

 

We’re looking a person who:

  • Has minimum 2 years customer service and sales experience.
  • Ideally has 1 years experience of working with e-commerce applications / online order and despatch systems.
  • Ideally, would have some Trade or B2B sales experience.
  • Can work to achieve targets
  • Is an excellent communicator and people person, with excellent written and verbal communication skills.
  • Has excellent PC skills, including MS Office and Excel.
  • Is very organised, self-motivated and can use their initiative.
  • Flexible and enthusiastic
  • Cares about delivering a superior shopping experience every time
  • Has the energy and positive outlook to be at your best all day
  • Can work as part of a team and support their colleagues
  • Thrives in a busy working environment

 

Hours:

40 Hours per week on site in Cupar Head Office. Monday to Friday, working 9am-5pm.

Commence Date: October 2017

 

Benefits:

28 days holiday per year pro rata

50% discount on our products

A workplace Pension

A fun and friendly working environment

Full training and a chance to develop your career 

 

Please apply now, as we’d love to hear from you!

Closing date: 4th October 2017

Please send a copy of your CV to us with a short statement explaining why you would be suitable for this role. If you wish to discuss this vacancy please call the number below between 9am – 2pm.

We regret that due to volume, only shortlisted applicants will be contacted. If you do not hear from us we wish you the best of luck in the future. Dehra Sweet – Operations Manager 01334 657642

Job Type: Full-time

Salary: £7.50 to £7.75 /hour

 

 

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