Behind the Business – Let’s get to know the people who make Scaramanga. Find out what a day in the life is like in one of the UK’s best vintage retailers. We get to know a little more about our Customer Service Assistant, Tracy.
Job Title: Customer Service Assistant
How did you come to work at Scaramanga?: I found the business via a family member who loves the furniture & when I discovered how local they were I sent in a cover letter on the off chance they had any jobs available which they didn’t at the time, but a few months later a position came up and here I am!
What is your favourite part of your job?: I love when our new deliveries come in, discovering what treasures we’ll have in stock next.
What is a day in the life like for you at Scaramanga?: My first job of the day is usually to get all the days orders printed out along with postage labels ready for packing, I’ll then emboss any orders needing personalised before packing and dispatching. If there’s any time left after that (which there definitely isn’t at Christmas!) its onto quality checking bags, tidying and labelling stock in the shop.
What keeps you motivated?: No two days are the same and time flies by as we’re always so busy. I also love when we get feedback from happy customers, it makes me strive to make every order a great experience.
What do you love about the brand?: I love our focus on sustainability with our furniture, making use of unloved furniture and finding it new homes instead of creating more waste for the future.
What is your fav bag or accessory?: I LOVE my Leather Backpack, it goes absolutely everywhere with me – with 2 kids in tow I always have too much to carry in a handbag and it allows me to have my hands free to keep hold of them!
Your favourite type of furniture we source?: My personal favourites are usually the painted pieces – wall cabinets, mirrors etc. perfect for adding a pop of colour to any room.